PRIVACY POLICY
JFF CHARTERS offers an online boat charter booking system through our website as well as through other online platforms such as social media. Your privacy is important to us, and we mean it. We always act in our customers’ interest, and we are clear and transparent about our process of your personal data. Here we describe how we use and process your personal data.
We may amend the Privacy Statement from time to time. If you care to visit this page regularly, you’ll know exactly where you stand. If we make changes to the Privacy Statement which will have an impact on you (such as GDPR), we will notify you of these changes before the new activities begin. Sad but important: If you disagree with our Privacy Statement, you should stop using our services.
What kind of personal data does JFF Charters collect?
This is the usual stuff – your name, preferred contact details, and any other important information regarding your booking.
You may also be asked to provide a review to help other guests get exactly what they’re looking for. We will collect information from you contained in your reviews, including your name and the content of your review. In addition to this, we also collect information from your computer, phone, tablet, or other device you are using to access our services. This might include the IP address, currency preferences, the browser you use, and your language settings. All this is to help us to customize our site, so you find everything easily.
Depending on the reservation, we may also ask for your address, telephone number, payment information, date of birth, and the names of guests chartering with you. Please make sure any guests travelling with you are aware of this.
There are also situations in which we receive information about you from others or automatically; for example, from our partners, you may be in contact with.
Why does JFF Charters collect and use your personal data?
We want you to have a perfect and stress-free voyage, so when you use JFF Charters we make sure you understand how we might contact you or how we can help by ensuring your journey will be planned well.
We might also collect your information to understand which language you speak and the best way to contact you. Another example of why we collect data is for marketing, where we want to present our content as relevant for you as possible or keep you updated with the best deals around.
You may hear from us, sending you fresh posts (social media), or sharing vouchers for your next trip. Just before you set off we may send you some tips on areas to visit or avoid and essential information about your upcoming trip (ex., marina information). You can unsubscribe from our newsletter at any time directly via the link in the e-mail. If for any reason the unsubscribe option is not available, don't hesitate to get in touch with us directly at info@jffcharters.com.
When you use a credit card to make your reservation, we need to share certain reservation details with the payment service provider and the relevant financial institution to handle this payment.
We might need to disclose personal data with competent authorities, including law enforcement authorities, as it is required by law or is strictly necessary for the prevention, detection, or prosecution of criminal acts or fraud, or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or the rights of our business partners.
We never sell or rent your data to anyone else.
What security does JFF Charters use to keep your personal data safe?
We never print your personal data or store it offline. Everything is encrypted on our servers, and only a limited number of people have access to this data. We use appropriate business systems and procedures to protect and safeguard the personal information you give us.
We also use security procedures and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel are permitted to access personal data during their work.
How can you control the personal data given to JFF Charters?
You can request an overview of your personal data by emailing us at info@jffcharters.com. You can always inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you, or you may be able to make such changes yourself via your personal account.
You have the right to review the personal data we keep about you at any time. You can request access to or deletion of your personal data by your user account or by email at info@jffcharters.com.